Privacy Policy

Effective Date: 10/07/2024

  1. Introduction

Perfect Point EDM, Corp. (“Perfect Point EDM” or “Perfect Point”) manufactures aerospace maintenance technology and offers specialty aerospace engineering services related to maintenance and fastener removal. We are committed to protecting your privacy and ensuring the security of your personal data.

  1. Contact Information

For privacy concerns, please contact:
Nils Besvold – Nils@ppedm.com
Corporate Office – 15192 Triton Lane, Huntington Beach, CA 92649 USA

  1. Data Collection

We collect personal data from users only if they submit a form, place an order, or create an account through our website. The types of data we collect include:

  • Name
  • Email
  • Address
  • Phone number

Please note: We collect phone numbers for customer service and order-related purposes. While we may use these numbers to contact you by phone, we will only send SMS messages if you initiate the conversation, as detailed in our SMS policy.

  1. Purpose of Data Collection

We collect your data to:

  • Provide and offer our services, including processing orders and providing customer support.
  • Conduct marketing activities.
  • Engage in SMS communication for customer service or order-related inquiries (only if the customer initiates the conversation).
  1. SMS Communication

At Perfect Point EDM, Corp., we use SMS exclusively for conversational purposes. We do not send automated, promotional, or marketing-related text messages. SMS conversations are initiated by the customer, which implies consent for further communication. Consent for SMS communication is not collected through our website; it is implied only when a customer initiates contact by texting us. If you no longer wish to communicate via SMS, you may stop responding to the conversation at any time. SMS opt-in or phone numbers for the purpose of SMS are not being shared with anyone.

  1. Data Sharing

We do not share your personal data, including phone numbers, with third parties, except as required by law.

  1. User Rights

You have the right to access, correct, or delete your personal data. You can update your information by accessing your account or contacting us directly. You can also opt out of marketing communications at any time by following the instructions in an email or contacting us. If you wish to discontinue SMS communications, you can simply stop engaging in the conversation.

  1. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction, including your phone number and SMS conversations.

  1. Changes to this Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about this privacy policy, please contact us at the address provided above.